Yahoo autos buyer and seller protection program




















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The tame, timeless SL has turned rabid, now with twin turbos and a brute wall of torque. The subscription-based program will be a feature of Volvo's electric flagship SUV that's coming later in This fully loaded Tundra comes standard with the hp twin-turbo V-6 iForce MAX hybrid, inch wheels, and lots of chrome. The category-changing Damon electric motorcycle is back with a new model, and Alpinestars adds more safety vests.

But wait, there was also a Bugatti scooter? Here's a chance to save countless lives of kids in need through Mecum Auctions. Starting in a Michigan mine feet below sea level, a team then drove a Taycan 4 Cross Turismo to the top of Pikes Peak. Read full article. Colleen Kane. September 26, , PM. Cosmetic damage, such as paint or external surface rust. Unverifiable damage. Any damage on a vehicle listed with anything but a "clean" title. Deposit issues Sending a non-refundable deposit for a vehicle and not receiving the vehicle, or a refund, because you chose not to complete the transaction or pay the remaining balance for any reason.

Ancillary losses Punitive damages, lost profits, loss of work, travel expenses, or restocking costs. Failure to receive a certificate of title for a vehicle that was listed with a title brand or with the title being described as anything but "clean". Receiving a title that is not signed, is improperly assigned, or receiving a title but not being able to register the vehicle unless you are unable to title the vehicle due to an undisclosed lien against its title.

Losses based on a vehicle classified as "theft recovery" or "previously stolen" but recovered by a law enforcement agency prior to being listed on eBay. Other Buyer's remorse. Any damage or listing discrepancies that were disclosed to you prior to taking possession of the vehicle. Any damage that could have been discovered upon a reasonable inspection before you paid for and picked up the vehicle in person. Any damage that does not impact the safety or operability of the vehicle.

Repairs or alterations made by you to the vehicle without the consent of the VPP Administrator. Inspection costs, warranty fees, taxes paid, or any other fees or expenses that are not expressly covered under these Terms and Conditions. Transactions occurring off-eBay or on any other website. How to request reimbursement? We find that the basis for many reimbursement requests is often a simple misunderstanding between a buyer and a seller.

As a result, we encourage you to first try to resolve any issues through communicating with the seller.

You would generally receive a reimbursement determination and payment if approved within 45 days after the reimbursement request was submitted. Upon eBay's review of your reimbursement request, you will be provided with instructions to submit your request directly to the VPP Administrator. The VPP Administrator will contact you within a couple of business days to obtain additional details about your request and to discuss the appropriate next steps.

You will be required to substantiate your request by providing, for example, damage estimates from no fewer than two approved service facilities at your expense or allowing the VPP Administrator to inspect the vehicle at any time. Any action taken by you during the review process without the VPP Administrator's consent, that impairs the VPP Administrator's ability to mitigate any potential loss, will void your eligibility for VPP reimbursement.

If you receive the vehicle but do not receive the title, or learn that it is subject to an undisclosed lien, you will have 90 days from the date that the listing ended to file for reimbursement.

You must ship the item to the shipping address on the transaction details page in your PayPal account for the transaction. If you originally ship the item to the recipient's shipping address on the transaction details page but the item is later redirected to a different address, you will not be eligible for PayPal Seller Protection.

We therefore recommend not using a shipping service that is arranged by the buyer, so that you will be able to provide valid proof of shipping and delivery. You must respond to PayPal's requests for documentation and other information in a timely manner as requested in our email correspondence with you or in our correspondence with you through the Resolution Center.

If the sale involves pre-ordered or made-to-order goods, you must ship within the timeframe you specified in the listing. Otherwise, it is recommended that you ship all items within 7 days after receipt of payment. What happens if you receive a complaint? It also takes teamwork to find a resolution. In addition to meeting the eligibility requirements, you also need to respond to any reversal within the timeframe given.

Be sure to include the appropriate proof of delivery or proof of shipment, depending on the requirements. How to prevent complaints and reversals. The little details go a long way. However, reversals are part of doing business to some degree. Be clear about shipping timeframes. Ship only using reputable shipping partners who can provide online shipment tracking details. Share shipping details with your buyers. You can also access additional information about Seller Protection by reviewing our FAQs at the bottom of this page.

The contents of this site are provided for informational purposes only. You should always obtain independent, professional accounting, financial, and legal advice before making any business decision. Was this content helpful? Yes No. Frequently asked questions. How can I prevent fraud when shipping an order? Here's how you can help prevent fraud when shipping an order: Verify shipping address Go online and verify the shipping address. Look for red flags such as shipment to a freight forwarder, shipping company, P.

Box, hotel or a vacant property. Fraudsters often ship orders to addresses that can't be traced back to them. Use a shipping service that provides online tracking to help confirm the item was delivered. Standard shipping receipts only show that an item was shipped. Online tracking services prove the item was delivered. Manual card entry with PayPal Zettle.

What is manual card entry and when can I use it? This means that you are not allowed to accept card payments from customers by manually entering their card details when the customer is physically present in your store.

This payment option is convenient when you want to secure a booking or charge for remote orders over the phone or online. How much does it cost? The only cost is the payment fee of 3. This is slightly higher than our usual payment fee due to the increased security risk inherent in manually registering card details.



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