You may want to check for network issues or determine if the invitation expired or was cancelled by the person who sent it". Everything that has to do with Windows Live Messenger and Remote Assistance is check under the exceptions tab of the firewall, and, the radio button is filled for the part that allows outside computers to connect versus the local LAN.
EDIT: I forgot about being able to add a port under the exceptions tab of the firewall, but when I tried to open port it said it was already done by the Remote Desktop exception. I guess that means the port is already open? This all seems rather complicated where it should be easy. Both firewalls are off. Why can't we connect. There should be no difficulties if the firewall is off.
I realize that this post is old, but I've been searching for the reverse answer to this question. I am trying to offer remote assistance from my Vista station to my mom's XP station. While I still can't connect, in my research I confirmed. This makes sense of course, since you usually don't have forward compatibility, but rather backward. I'm putting that above message in here so that when people do Google searches, they find this thread.
The answer isn't here, but I can't connect from XP to Vista the above message is what I keep getting and so can't many others from the various searches and posts we've seen.
I really would like to see an answer to this. It can be used to connect to terminal servers or remote desktops running earlier versions of Windows, but the new features are available only when the remote computer is running Windows Vista or Windows Server Code Name "Longhorn.
To be able to ping a firewall you must either disable the firewall or enable ICMP requests to the computer. Even tho the Computer that is firewalled can send ping requests, it acnnot recieve them.
It dependson the how the invitation was sed. The last paragraph of the following is pertinent to the specific problem described,. Should you wish to view more info with illustrated steps, please check out my source at.
The two versions are mostly compatible, but there are a few minor issues A more important issue is that a person who is running Windows XP will not be able to offer assistance to someone who is running Windows Vista. One way that Remote Assistance has been improved is that it is designed to be more efficient.
The Windows XP version of Remote Assistance tended to be difficult to use in low bandwidth situations. As such, the Windows Vista version of Remote Assistance has been re-engineered to use less bandwidth. In doing so however, one feature was removed. In the Windows XP version of Remote Assistance, it was possible to verbally communicate with the person that you were helping.
The verbal communications feature has been removed from the Windows Vista version of Remote Assistance in order to conserve bandwidth. I can connect to the vista computer using another computer that has vista so I know my issue is not a port issue. This error also occurs when I attempt to connect using server but not when using Longhorn. I tried to: "open Group Policy Management Console by running gpmc. I searched all over the Internet - no clear instructions found how to use Remote Assistance - well bravo Vista support!
Well I guess the answer to your question is no. Nobody, well intentioned or otherwise, has given a straight answer to the question, "Can an XP machine use Remote Assistance to provide assistance to a Vista machine. I have provided assistance to one particular user who has both Vista and XP systems. I was able to do so successfully from my Vista system to both of those systems. I'm surprised some genius hasn't suggest applying SP3 and SP1 yet; of course, that would be an additional waste of time.
We need someone from Microsoft, with direct knowledge of this subject, to answer the simple question. It is useless for people to endlessly search the various forums, getting advice from people that have no real clue. This thread has been open for more than a year - where are you Microsoft? I am running vista home premium exceptions allowed in firewall and allow users to connect remotely is enabled. My mother is running vista home basic exceptions allowed in firewall and allow users to connect remotely is enabled.
I am using a pop3 email service if this matters. My mother is using free yahoo email service non pop3. She can connect to my computer after I sent her an invitation but I can not connect to her computer when she sent me an invitation. Pooled desktops are shared between multiple users and all changes a user makes are typically rolled back when the user logs off.
Users can subscribe to all their RemoteApp programs and desktops which are then listed in their local Start menu. The list is automatically updated as items are added or deleted. A single system tray icon enables users to see all their remote connections. The user can disconnect all or individual connections using this icon. This improves the quality of the video and ensures that video and audio are always in sync.
You can redirect audio recording devices such as microphones on the client computer. This is ideal for applications like Windows 7 voice recognition and applications that record audio.
Remote Desktop Services now includes true multi-monitor support for up to 16 monitors. It is not compatible with Aero Glass support.
This is now supported in Windows Server R2 Remote Desktop Services but is not compatible with multi monitor support. Bitmap acceleration improves the remote display of graphics-intensive applications like PowerPoint, Flash, and Silverlight.
You can also connect into a Windows Vista, Windows 7 or Windows 8 machine. Also, since Microsoft has recently ended support for Windows XP, this tutorial will becomes less useful as time passes. If interested, check out my post on configuring remote desktop for Windows 8. Secondly, you need to make sure that you are logged in as a computer administrator on the machine in order to set it up for remote access.
If you brought a computer from a store or got it straight from the manufacturer, the first user name you create is always an Administrator account.
An easy way to check whether or not you are an Administrator is to go to Start, Control Panel and then click on User Accounts. Thirdly, the administrator account on your machine must have a password. If you do not have to type in a password in order to access Windows when you start up your computer, then you do not have a password set up and Remote Desktop will not work. Remote desktop does not allow you to connect to a computer with a user account that does not have a password.
When you go to User Accounts and click on the Administrator account, you will see an option to create a password for the account. Go ahead and do that before moving on. Next, if the computer you are connecting to is running Windows XP SP3, then you need to open the firewall to allow remote desktop connections. Make sure that the Remote Desktop check box is checked. The last thing that needs to be done in order for Remote Desktop to work correctly is to tell Windows that we want to allow users to connect remotely.
Go to Start , Control Panel , and click on System. If you want to give an non-administrator account remote desktop access, then click that button and add the user.
Your computer is now setup for remote desktop! First try connecting to the XP machine from another computer on your home network. In order to connect, go to the other computer and click on Start, All programs, Accessories, Communications, and Remote Desktop Connection.
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